Rittman Analytics Privacy Policy
Document AuthorMark RittmanVersion No.02Document Dated4th October 2020
BACKGROUND:
Rittman Analytics, ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://rittmananalytics.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account”means an account required to access and/or use certain areas and features of Our Site;“Cookie”means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and“Cookie Law”means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Information About Us
Our Site is owned and operated byRittman Analytics Ltd.
T: +44 (0)208 058 5951
W: https://rittmananalytics.com
Registered number: 10456203.
VAT No. 257 2490 90
Registered office: Science Park Square, Brighton BN1 9SB, UK
Data Protection Officer: Mark Rittman
What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What Is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
The right to be informed about Our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
The right to access the personal data we hold about you. Part 13 will tell you how to do this.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.
The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about Our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about Our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.
What Data Do You Collect and How?
Depending upon your use of Our Site, we may collect and hold some or all of the personal [and non-personal] data set out in the table below.
Data CollectedIdentity Information for example name, title, date of birthContact information including address, email address, telephone numberBusiness information including e.g. business name, job title, professionPayment information including e.g. card details, bank account numbersProfile information including e.g. preferences, interests, login details, purchase historyTechnical information including e.g. IP address, browser type and version, operating system
How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. We gather the information detailed in section 6 to help us to understand your needs and educate us around how to provide you with a better service.
We collect the data for the following reasons:
Internal record keeping.
Improvement of our products and services.
We may periodically send you promotional emails about new products and services to the email address you’ve provided. We would do this if we think the content would be of interest to you.
We may use the information you provide to customise the Rittman Analytics Limited website according to your interests.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights
Data Security
Rittman Analytics Limited is committed to ensuring that your information is stored securely. To prevent unauthorised access to your data, we have put suitable physical, electronic and managerial procedures in place. These will safeguard and secure any information you provide to us online or via other methods of communication against:
Accidental loss
Unwanted access
Destruction
Alteration
Disclosure
Unauthorised processing
How Long Will You Keep My Personal Data?
We will keep hold of your data for no longer than necessary. The length of time we retain it will depend on any legal obligations we have (such as tax recording purposes), the nature of any contracts we have in place with you, the existence of your consent or our legitimate interests as a business.
Enquiries
Unless you provide consent for future contact during your enquiry, we will keep your information for as long as is required to respond and complete your enquiry, and for a further 12 months, before deleting your information.
Job Applications
Job applications and CV will be kept for the recommended period pending the outcome of the application.
Purchases
When you purchase from us, for example training, events and so on, we retain that information for a period of six years following the end of the financial year during which you purchased from us. It is our legal obligation to keep these records for tax purposes. In instances where material is purchased under the Copyright, Designs and Patents Act 1988, the copyright declaration forms are retained for a period of seven years to comply with the law.
How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data OR store or transfer some of your personal data within the UK or within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the UK Data Protection Legislation, GDPR, and/or to equivalent standards by law..
Do You Share My Personal Data?
We will only share your data with third parties for the purposes of delivering our services, fulfilling any contracts we enter with you, where required by law or to enforce our legal rights.
Third party communications
We will not disclose your details to third parties for the purpose of receiving communications from those third parties, including relevant business information, unless you specifically opt-in to this type of communication.
Service providers
Only when necessary to deliver our services and run our business, we share your information with various providers who will act as data processors. These include:
Telephone and email providers
Payment processing providers
IT service providers
Hosting providers
How Can I Control My Personal Data?
In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict Our use of your personal data. In particular, we aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in Our emails).
How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover Our administrative costs in responding.
We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of Our progress.
How Do You Use Cookies?
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us.. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a pop-up banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
Our Site uses analytics services provided by Google Analytics, Hubspot, Facebook, Segment and Mixpanel. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through it.
The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
The analytics service(s) used by Our Site use(s) the following Cookies:
Name of CookieFirst / Third PartyProviderPurpose analytics.js Third PartyGoogle AnalyticsWebsite activity statisticsjs.hs-scripts.com/4402794.jsThird PartyHubspotWebsite activity statisticsfbevents.jsThird PartyFacebookWebsite activity statisticsmixpanel-2-latest.min.jsThird PartyMixpanelWebsite activity statisticsanalytics.jsThird PartySegmentWebsite activity statistics8414252.jsThird PartySnitcherIdentification of visitors to website for purposes of statistics and market research94872bc108a6f412c2a502041.jsThird PartyMailchimpLinking of visits to our website with marketing emails sent via Mailchimp
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Data Protection Officer: Mark Rittman
Registered office: Mocatta House, Trafalgar Terrace, Brighton, BN1 4DU, United Kingdom
Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change Our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on the 4th October 2020.