"Increasing user adoption, scaling our analytics capability and becoming more data-driven"

— Bruno Giordani, Senior BI Analyst, Rebtel

“Global migration is a 21st-century reality: whether people are fleeing from something or racing towards better opportunity, cultures are now living side by side in a new way. At Rebtel, we believe in tearing down borders – both the geographical borders that complicate international communication and the cultural borders that keep people divided. Based in the heart of Stockholm and with Balderton Capital and Index Ventures as principal investors, Rebtel is a tech company on a mission to create products serving the 2 billion internationals of the world, starting initially with communications and international calling and now extending to money transfer and financial services.

Now Rebtel wanted to invest further in our data and analytics capability, migrating our existing on-premises legacy data warehouse to Snowflake and selecting Looker Data Platform as our self-service analytics tool, and we were looking for an experienced implementation partner to lead the initial implementation and help us deliver on our wider data analytics goals. Rittman Analytics came onboard initially to help us get our project moving, reviewing and advising on our platform architecture and delivery approach, working with our data team on data readiness and delivering our first Looker dashboards in order to validate key business metrics and enable basic recency, frequency and monetary value customer segmentation.

Since then Rittman Analytics has enabled us to build a modern, scalable and flexible data platform with version control, automated testing, continuous integration and continuous delivery using technology from Looker, Snowflake, Matillion and dbt. Now as we continue to build-out our own internal development capability and extend usage of Looker throughout Rebtel, we look forward to working with Rittman Analytics to help us meet our goals of increasing user adoption, scaling our analytics capability and enabling our business operations and product teams in their goals to become more data-driven.”


Website: http://www.rebtel.com

Industry: Fintech, Communications

Company size: 50-200 employees

Headquarters: Stockholm, Sweden

Technologies: Looker, Snowflake, dbt, Matillion, Amazon AWS

Rittman Analytics Services: Looker Data Analytics Consulting, Snowflake and dbt Data Engineering, Data Strategy


Website: http://www.letsdothis.com

Industry: Sports Technology

Company size: 10-50 employees

Headquarters: London, UK and San Francisco, USA

Technologies: Looker, Segment, Amazon Redshift, Fivetran

Rittman Analytics Services: Looker Analytics Consulting, Amazon Redshift Data Engineering, Segment and Fivetran Data Extraction & Data Engineering, Training

"A huge step forward that should drive competitive advantage over time"

— Alex Rose, Co-Founder at Let's Do This

“Let's Do This is a sports technology startup based in London, UK and San Francisco, USA that helps people discover endurance sports events - running, cycling and swimming competitions covering distances anywhere from 1km to 800kms. Our platform organises these events into one comparison site, and uses your fitness tracking data together with your social graph to recommend the perfect race for you.

We had a need for a data analytics platform that brought together behavioural and transaction data from our online platform, and combined it with reference data on the races we track together with search and other data sources. We had recently invested in Looker and Segment technologies and were looking for a partner to help us build out our initial capability, integrate all of these data sources and then support us on our journey to become truly data-driven.

Rittman Analytics came onboard and rapidly became a valued partner to our team, bringing together data from Segment and our other data sources and building out dashboards and an ad-hoc query capability covering GMV and revenue analysis, bookings and conversions, coverage within our event database and data on search traffic and click-through rates. Rittman Analytics are continuing to help us integrate more data sources over time and support our team as they adopt this new platform; we believe this is a huge step forward for Let's Do This and should provide huge competitive advantage for us over time.”

"Critically, Rittman Analytics were able to understand INTO’s business imperatives quickly"

— Julian Ford, VP, Enterprise Information, INTO University Partnerships

“INTO University Partnerships Limited (INTO) is a global education partnering organization headquartered in Brighton, United Kingdom. They form long-term joint ventures with globally ranked, ambitious universities in the United States, United Kingdom and Asia. Working with their partners, each year INTO transforms the lives of thousands of students by delivering remarkable academic and cultural experiences. These partnerships enable universities to achieve their internationalization ambitions and deliver sector-leading performance, exceptional student outcomes and remarkable student experiences.

Understanding and Optimizing Digital Transformation Projects

Driven by a desire to fully understand and optimize its digital transformation projects, INTO needed to baseline its online success metrics and fully understand the net contribution of the channels that contribute to a student application whether that be via the INTOStudy web site or class leading PartnerPortal.

Rittman Analytics were engaged to help the Enterprise Information team understand the current digital landscape through a series of stakeholder interviews – and then playback a concise set of actionable, context-rich digital KPI’s that could be surfaced via the global OneSight reporting platform. Rittman Analytics then helped roadmap a path to digital analytics maturity. Central to this was a vision of a machine-learning based “co-pilot” that would enable operators and recruitment staff to make decisions optimally when liaising with potential customers.

Enterprise Experience Combined with Leading-edge Digital Tools

Rittman Analytics were selected because of the great depth of their experience in enterprise analytics alloyed to their understanding of leading edge digitals tools and reporting frameworks. Critically Rittman Analytics were able to understand INTO’s business imperatives quickly - and then to recommend and articulate a solution to stakeholders across all parts of the business including IT, Marketing and C-Level staff.”


INTO University Partnerships

Website: http://www.intoglobal.com

Headquarters: San Diego, California, United States, Brighton

Industry: Education Management

Company Size: 1,001-5,000 employees

Technologies: Microsoft Power BI, Azure Machine Learning Service, Heap Analytics

Rittman Analytics Services: Digital Analytics Consulting, Digital Transformation Consulting


Website: http://www.qubit.com

Industry: Marketing Technology

Company size: 201-500 employees

Headquarters: London, UK

Technologies: Google BigQuery, Looker

Rittman Analytics Services: Looker Analytics Consulting, Google BigQuery Data Engineering

"Deep technical knowledge of Google BigQuery and Looker"

— Henry Porter, Product Operations, Qubit

“Qubit believes in the power of data to get you closer to your customers, and Qubit Pro is the fastest, most scalable personalization platform available today. With a deeper understanding of every visitor and all of their interactions you can deliver targeted experiences that improve long-term customer loyalty, revenue per visitor and customer lifetime value.

The highly granular, low-latency behavioural, quantitative and qualitative data we collect for brands is made available for analysis using Qubit Live Tap, accessed through vertical-specific Google BigQuery Business Views and a Looker Source Block for use with the Looker BI tool, our preferred analytics platform for Qubit Live Tap.

We had a need to migrate all standard and customised Live Tap Business Views from BigQuery Legacy SQL to Standard SQL and to use this opportunity to implement table partitioning to improve the response time of user queries. As Mark Rittman was the original product manager for Qubit Live Tap Business Views and the Qubit Looker Source Block and is now a Qubit Partner, we engaged Rittman Analytics to carry-out the migration and to upgrade the accompanying Looker Source Block.

Rittman Analytics carried out the migration efficiently, within budget and delivered the improvement in query response time we had hoped for with the introduction of BigQuery table partitioning. Their modern agile and results-focused delivery approach combined with deep technical knowledge of Google BigQuery and Looker made them an excellent delivery partner for our Engineering team, and we would have no hesitation in recommending Rittman Analytics to customers of our Live Tap product to meet any of their custom development needs.”

"Their implementation was absolutely impeccable"

— Nate Dierks, Director of Technology, Colourpop

“Rittman Analytics were the perfect partners- they provided excellent direction on recommendations for technology that fit our organization, needs, and budgets and their implementation was absolutely impeccable. All work was well defined and expertly documented- I wish all of my vendors worked like Rittman Analytics.

When we started out our data warehouse project, we knew that we’d have technology, data quality, and adoption challenges which would make the project stretch out over many months. On top of that we have a pretty lean team, so our capacity was always going to be limited.

Rittman Analytics worked directly with our business users to assess needs and define stories, provided an accurate and detailed project plan, and saw everything through to completion with very little project oversight needed.”


Website: http://www.colourpop.com

Industry: Cosmetics & eCommerce

Company size: 1,001-5,000 employees

Headquarters: Oxnard, CA

Technologies: Looker, AWS Redshift, Shopify Warehouse

Rittman Analytics Services: Looker Analytics Consulting, AWS Redshift Data Engineering


Website: https://www.florenceapp.co.uk

Industry: Information Technology and Services

Company size: 11-50 employees

Headquarters: London, England

Technologies: Looker, Google Cloud SQL (PostgreSQL)

Rittman Analytics Services: Looker Analytics Consulting, PostgreSQL Data Engineering, Digital Analytics Strategy

"Actionable insights to drive decision-making."

— Charles Armitage, Managing Director, Florenceapp.co.uk

“We run a marketplace that helps nurses find extra shifts in local nursing homes. We were looking to use data to assess the balance of liquidity within our marketplace and improve the efficiency of user on-boarding.

Rittman Analytics helped us extract data from our platform, blend it with external data sources and draw actionable insights that we now use to drive decision-making.

The project we did with Rittman Analytics allowed us to achieve our stage 1 BI goals quickly and accurately. I was impressed and surprised by how fast we able to start getting useful insights from our data.”